The clinic runs.
You just run it.
OPDone is one system for the front desk, the consulting room and the accounts book — appointments, patient records, prescriptions, billing and payroll, across every branch you own.
- roles, scoped
- 4roles, scoped
- GST handled
- 18%GST handled
- login per chain
- 1login per chain
Everything in one place
The whole clinic, not just the calendar
Most practices stitch together a booking app, a spreadsheet and a billing book. OPDone replaces all three, and keeps every branch on the same records.
Appointments
Book, reschedule and track the day's queue.
Patient records
Demographics, history and visit notes.
Consultation workspace
Structured in-room notes, vitals and follow-up planning.
Billing
Raise bills, take payments and issue receipts.
Documents
Prescriptions, certificates and letters on clinic letterhead.
Payroll
Staff salaries, advances and payslips.
Multiple clinics
Run more than one branch from a single login.
WhatsApp reminders
Appointment reminders sent to the patient's phone.
Online payment gateway
Take card and netbanking payments through Razorpay.
Reports & exports
Revenue, footfall and doctor-wise performance, exportable.
Interns
Take on interns on a stipend, with front-desk access but no clinical authority.
Audit log
Who did what, when — retained for compliance.
How it works
One record, from the front desk to the ledger
Nothing gets typed twice. What reception books is what the doctor opens, what the doctor does is what the bill charges for.
- 01
The patient books
ReceptionistReception takes the call or the patient walks in. The slot is checked against the doctor's real schedule, so a double booking is not possible. A WhatsApp reminder goes out on its own.
- 02
The doctor consults
DoctorThe record opens with history, allergies and past visits already on screen. Vitals, notes and the follow-up plan are captured in the room, not written up afterwards.
- 03
The prescription prints
DoctorPrescriptions, certificates and letters come out on clinic letterhead, saved against the visit — so the same document is there at the next appointment.
- 04
The bill settles
ReceptionistThe invoice is raised from what was actually done, with GST applied correctly. Take cash, UPI, card or netbanking; the receipt issues itself and the day's collection updates.
- 05
The month closes
OwnerRevenue, footfall and doctor-wise performance are already totalled. Staff salaries, advances and payslips run from the same data — nothing is re-entered.
Access control
Everyone sees their own job
Four roles, allow-listed from nothing. A receptionist cannot prescribe. An intern gets the front desk and no clinical authority — prescriptions carry a doctor’s registration number and are not delegable.
One clinic never sees another
Separation is enforced in the database itself with row-level security, not by a filter in the application. A query that forgets its clinic returns nothing rather than someone else’s patients.
Owner
Runs the business
- Every clinic and branch
- Staff, schedules and payroll
- Plan, invoices and settings
- Discounts and revenue
Doctor
Sees patients
- Consultation workspace
- Prescriptions and certificates
- Own schedule
- Bill a patient directly
Receptionist
Runs the front desk
- Book and reschedule
- Patient records
- Take payment, apply discount
- Day's queue
Intern
Training at the desk
- Book and reschedule
- Patient records
- Take payment, apply discount
- No prescribing rights
Pricing
Priced per clinic, not per patient
Appointments, patient records and billing are on every plan — a clinic system that can be stripped of its appointment book is not a cheaper product. Everything above that scales with you.
Starter
Single clinic, small team
₹1,499/month
billed monthly · + 18% GST
- 1 clinic
- 3 doctors
- 2 receptionists
- Appointments & patient records
- WhatsApp reminders
- Email support
- Most chosen
Growth
Multi-doctor practice
₹3,999/month
billed monthly · + 18% GST
- 3 clinics
- 10 doctors
- 6 receptionists
- Everything in Starter
- Multi-clinic dashboard
- Reports & exports
- Priority support
Scale
Growing clinic chain
₹9,999/month
billed monthly · + 18% GST
- 10 clinics
- 40 doctors
- 25 receptionists
- Everything in Growth
- Central admin & roles
- API access
- Dedicated manager
Enterprise
Hospital groups
₹24,999/month
billed monthly · + 18% GST
- Unlimited clinic
- Unlimited doctor
- Unlimited receptionist
- Unlimited everything
- SSO & audit log
- Custom SLA
- On-site onboarding
Need payroll on a smaller plan, or one extra branch? Those are sold as add-ons rather than forcing a tier upgrade — ask us.
Questions
The things clinics ask first
Can we move our existing patient records in?
Yes. Send us what you have — a spreadsheet, an export from your current software, even a register — and we import demographics, history and outstanding balances before you go live.
What happens if the internet drops mid-consultation?
Work in progress stays in the browser and syncs when the line returns. Billing and prescriptions confirm against the server, so nothing is issued twice.
Is patient data safe, and where does it live?
Records are held in an Indian-region database with row-level security, so one clinic's data is unreachable from another's session. Access is per-role, and every change is attributable to the person who made it.
Do we need new hardware?
No. OPDone runs in the browser on the computers, tablets and phones you already have. Prescriptions print to any existing printer.
We run three branches. Is that three subscriptions?
One. Multi-clinic is a plan feature, not a separate account — you sign in once and switch branches, and the owner sees all of them together.
How long does setup take?
A single clinic is usually live the same week: we create the account, import records, add your letterhead and train the front desk. Chains take longer, and we do it branch by branch.
Can we leave and take our data?
Yes. Patient records, invoices and documents export on request in a standard format. It is your data.
See it against your own clinic
Thirty minutes, your actual workflow, your actual numbers. If it does not fit how you already work, we will tell you.
No card required to see a demo.